Looking Forward
We always have our eyes on the future, and we are always in development mode. We are best-of-class providers of phone applications and speech recognition technologies in telephony. Our aggressive development and Peace of Mind Packages make sure your phone system is never dated and behind the technological curve.
We actively collaborate with our customers to add new features. In fact, we actually provide you with a place to recommend features to us. Don't be surprised if you receive an email from us someday asking if you would like to participate in one of the many beta programs we actively engage our customers in.
We are specifically in the early phases of a number of new technologies, including:
Voicemail Screening
Allows you to listen to a voicemail message as the person is recording it and pick up the phone call if you want to talk to that person.
Camp-On
If you are on the phone, a caller can request that the phone system calls them back as soon as you are off the phone. You are then automatically connected with that caller.
Inbound/Outbound Faxing
Gives you the ability to send and received faxes using your PBXact system. To send a fax you can simply print your documents using our PBXact Print driver or upload the document to our Fax Management portal.