NOTE: Your phone may have a “More” button in place of the Groups button. If that is the case, push the “More” button and then push the “Groups” button.
Pressing the Groups button will open up a screen on your phone showing the following sub-groups. You can use the up and down keys on your phone to scroll to which group you would like to be connected to and then press the Select key
Ring Groups - Ring groups are a grouping of extensions that when dialed will ring all phones in that group. Some practical examples for ring groups are sales, support, technical or ring all. When choosing this option you will be prompted with a list of all ring groups that are available on your system. Use the up and down key, to scroll to which group you would like to call and press the dial button.
Page Groups - Page Groups are identical to Ring Groups except that the extensions or overhead paging speakers in the groups will be paged over their speaker phone instead of ringing. This gives you the ability to begin talking right away for things like announcing that Jim has a caller waiting in parking lot 71 when you can’t find Jim in his office. Like Ring groups, you can have numerous groups set up like Sales, Support, Warehouse or Page All. Use the up and down keys to scroll to which group you would like to page and press the Dial button.
Voicemail Blast Groups- Voicemail Blast Groups give you the ability to group user’s voicemail boxes together and leave one voicemail to be placed in every user’s voicemail box. This is also useful for leaving groups of employees voicemails for things like your sales or support departments or for all employees in the organization. Use the up and down keys to scroll to which group you would like to leave a voicemail for and press the dial button.
