Magic Button

The Magic Button is an extensive speech recognition call management tool built into every Mid and Advanced PBXact system. It allows users to control their PBX experience with nothing more than their voice.

With the touch of the Magic Button, you can use your voice to control calls, set your away status, send and receive messages, call and page groups of people in your organization, setup instant 3-way conferences, and even ask what the date, time or weather is!

You can initiate conversations with people in your organization, your customers or any telephone number. Just say “call John Smith”, “call extension one thousand one”, “call 5-5-5-1-2-3-4”, “Intercom John Smith”, or “Intercom Extension 1-0-0-1”.

When you are on the phone with someone else, you can say things like “transfer to John Smith”, “transfer to extension 1-0-0-1”, “transfer to John Smith’s voicemail” or “park call”. After parking a call, you will be told the parking slot the caller is in. If you forgot the parking slot, you can retrieve a list of parked calls by saying “list parked calls”. If you or someone else parked a caller in slot seventy-one, you or anyone else in your organization could say “retrieve call seven one” or “retrieve call seventy one” and be immediately connected to that caller.

In addition, you can interact with call groups (ring groups), page groups, and voicemail blast groups. You can say “what groups can I page?”, “what groups can I call?”, or “what voicemail blast groups are there?”. Depending on the groups setup on your system, you can say things like “page all”, “page warehouse”, “call group sales”, or “leave a message for group sales”.

Checking your voicemail has never been easier now that there is the Magic Button. Just say “check messages” and you can login and check your messages with your voice, including having the options of listening to messages, moving messages, deleting messages, and even fast-forwarding and rewinding messages by saying “fast forward” and “rewind”. Additionally you can setup your voicemail by saying “record my name”, “record my greeting”, or “record my temporary greeting”. Finally, you can leave messages for other people by saying things like “leave a message for John Smith.”

Controlling your phone calls is easy with the Magic Button. You can tell the Magic Button your home or mobile telephone number and instantly forward your calls when you are away. Say “set my home phone number to 5-5-5-1-2-3-4” or “set my mobile number 5-5-5-1-2-3-4”. You will then be able to say “forward my calls to my home phone” or “forward my calls to my cell phone”. Additionally, you can forward your calls to any extension or external phone number by saying “forward my calls to extension one-thousand-one” or “forward my calls to 5-5-5-1-2-3-4”. To turn off call forwarding, just say “disable call forwarding”. Don’t want to be disturbed? Just say “enable do not disturb” and your phone won’t ring. When you are ready to take calls again say “disable do not disturb.”

And the best part? The magic button and unlimited speech ports are included with every Mid and Advanced PBXact system for the first year and every year you subscribe to a Classic or Xtreme Peace of Mind Package.

Audio Demo's

Magic Button Intro

Video Demo's

Magic Button Demo

Literature

Magic Button User Guide