Schmooze Communications
 


 

 


Give your business a competitive edge without the expense of investing in a PBX. Make an Enterprise style impression on you customers with a Virtual Receptionist, Toll Free Number, Advanced Greetings, and Customizable Voicemail. Never miss a call with PBXtended Follow Me features. Inbound calls can be set to reach you at any location, whether it be in your office, on your mobile, or even at your home. Advanced call screening features ensure that critical calls reach you no matter what.

 

 


 

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Features

Visual Voicemail
Visual Voicemail gives you a whole new way of interacting with your voicemails by giving you a graphical look of all your new and saved voicemails and allowing you to pick which voicemails you want to listen, delete or move. This feature gives you a visual of each voicemail by showing you the Caller ID Name and Number of each message for fast quickly moving through all your messages to find that one voicemail!

Phone Applications
Say NO to feature codes and hard to remember sequences of key presses! Phone applications let you intuitively control your phone calls and are included on every phone and every PBXact system. Our easy-to-use applications give you: visual voicemail, do-not-disturb, parked calls, intercom, groups, transfer-to-voicemail, call forward, day/night mode and away statuses.

Computer Desktop Integration
XactView is a desktop application that allows you to interact with your phone system like never before. With a click of your mouse, you have complete control over all phone calls and the ability to see which coworkers are on the phone and who they are on with.

Custom Interactive Voice Response (IVR) Auto Attendants
Auto Attendants allow you to direct your customers to various parts of your organizations through easy to use push button menus. You can even have different menus for different times of the day, such as open hours or closed hours.

Speech Recognition IVR's
Voice Controlled Auto Attendants allow you to direct your customers to various parts of your organizations through easy to use push button menus. You can even have different menus for different times of the day, such as open hours or closed hours. Requires 3rd party LumenVox speech recognition software to be purchased from vendor and installed.

Dial by Name Company Directory.
Empowers your customers to find people in your organization easily and connect directly to their extension.

Speech Recognition Company Directory
Voice Controlled Company Directory empowers your customers to find people in your organization easily and connect directly to their extension. Requires 3rd party LumenVox speech recognition software to be purchased from vendor and installed.

Voicemail-to-Email
Receive your voicemail messages in your email box and play them over your computer speakers.

Blast Groups
Allows groups of people in your organization to be grouped together to form customer service teams.

Find-Me-Follow-Me
Allows you to simultaneously ring desk extensions, cell phones, and other phones. Imagine the freedom of being able to accept phone calls anywhere and everywhere.

Support for analog, digital and IP phone lines
Support for analog voice lines, T1s, PRIs, and VoIP-based carriers. PRI and VoIP based services allow you to have multiple DIDs (Direct-Inward-Dial) numbers that you can utilize to give employees direct numbers without the cost of having direct lines for each employee.

Telecommuter Support
Allows remote employees to make phone calls through your PBX over the Internet from anywhere.

Software-based-phone Support
With PBXact, you can have a phone on the computer screen. With a simple computer headset, you can make and receive calls as if you had a handset phone on your desk. Great for customer service teams to reduce the cost of handset hardware or on-the-go employees with laptop computers.

Paging and Intercom
Support for group paging through your telephone handsets or integration through your overhead paging system. Two-way intercom between phones.

Multiple conference bridges
Allow groups of people to communicate in one group setting from anywhere.

Automated Outbound Dialing Campaigns
Upload list of numbers and have your PBXact system call everyone and distribute the call depending on answer/no answer/voicemail.

Pinsets and Account Code Dialing
Track and limit calls on the system with Pinsets.

Call Queue and ACD reports
Setup multiple queues for calls and see reports detailing wait times, call times, drops and more.

Link multiple office branches
Reduce phone bills by using the power of the Internet or your dedicated point-to-point or frame relay network. Make inter-office phone calls without per-minute charges.

Automatic remote backup for disaster recovery
Your PBX is automatically backed up on a central server every night. If something goes wrong, we can have you up and running with a previous configuration in a matter of hours.

Plus all the standard advanced features you expect from a PBX
Caller-ID, call forward, call forward busy, call forward no answer, call waiting, call pickup, do not disturb, call tracing, and much more.