Congratulations, you have just made a great decision to propel your business communications into the future with the purchase of the PBXact™ phone system. But in the back of your mind you may be thinking "It feels like I just did this 10 years ago". Believe us, you are not alone. That is why PBXact™ has been built from the ground up with future proof capabilities. This means your business can have the latest communications technologies without making a large investment every 5, 10 or 15 years. We designed these annual packages to give you the ultimate Peace of Mind that business decision makers deserve.
Peace of Mind occurs when your PBXact™ system is upgraded on a regularly basis with all the new features, bug fixes and security fixes that we continually develop. There will be no more wondering if you purchased the system at the right time or wondering if the features your business needs a year from now will be available. In fact, we believe very deeply in having a long-term relationship with you and developing future product roadmaps that take your suggestions into consideration.
The flexible design concept of our POMPs packages allow you to purchase the base POMPs and then add on individual items that you feel are important to your organization. The base POMPs includes nightly backups of your phone system which will allow us to restore your PBX in the event of a disaster such as theft or fire.
All packages are for a 12 month period and must be renewed every 12 months to keep receiving the benefits.
Purchasing your POMPs package is as simple as buying the base package as outlined below and then adding on any individual "Add On POMPs Features" that suit your needs. Please see the POMPs Terms of Service for a full explanation and any limitations of coverage at www.schmoozecom.com/termsofservice.php
| Base POMPS™ Feature |
| Feature Upgrades (released about 3-4 times a year) |
| Nightly Remote Backups of all related information to rebuild your complete phone system in the event of a disaster. |
| Speech Server Access for unlimited speech recognition ports. |
| Provide up to 2 hours of support time for help on your PBXact system. |
| Add On POMPS™ Features |
| Level 1-Schmooze Com will provide up to 10 hours of support time for help on your PBXact System. |
| Level 2-Schmooze Com will provide up to 25 hours of support time for help on your PBXact System. |
| Level 3-Schmooze Com will provide up to 50 hours of support time for help on your PBXact System. |
| 24/7 system outage emergency support |
| Continual no-nonsense warranty with yearly renewal of your POMPS™ |