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Q-Xact Reports

The Q-Xact Reports module lets you customize and produce advanced call center reports on your PBX.

In the Templates section, you can define specific templates that include the queue details and call data that you would like to show in a report. The Reports section is where you can view reports based on any template, filter results from specified time periods and view data on agents and queues.

This module will create a report that can be viewed on screen or easily exported to your favorite spreadsheet program.


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