Video Collection

Aastra 6755i, 6757i & 6757iCT
ACD Agents: Pausing & Unpausing Agents in Queues

The ACD Agents feature allows agents to log in and out of queues that are setup on the system and to pause or unpause themselves in any queue that they are logged into. In this video, discover how to pause and unpause agents in queues using your Aastra 6755i, 7657i or 6757iCT phone.

When you're done with this video, check out this one to learn how to log in and out of queues.


Home   About Us   Contact   Blog   Legal   Collateral

© Copyright 2011 - 2019 Sangoma Technologies. All Rights Reserved.